Frequently Asked Questions - Custom Gift Box
Q: How much does a custom gift box cost?
A: The base box starts with tea, a candle, a steeper, and meditation cards. The final price will depend on the additional items you choose to include (such as crystals, journals, affirmation cards, or extra tea blends). We kindly ask that you provide a price range or budget when you place your order, so we can curate a box that aligns with both your vision and your spending preferences. Once we receive your details, we'll follow up to confirm everything before finalizing.
Q: What information do I need to provide when I place my order?
A: Please include the intention or purpose of the gift (e.g., grief support, celebration, self-care), along with your email address and phone number, so that we can confirm your preferences and pricing.
Q: Can I choose the type of tea and candle scent?
A: Yes! You can request a specific tea type (herbal, green, black, or rooibos). Candle scents may vary, but we'll do our best to match the feel of your box. You'll be able to share preferences during the customization process.
Q: How is the crystal or stone selected?
A: Each stone is intuitively chosen by Steeped in Soul to align with the energy and purpose of your box. If you have a specific stone in mind, we're happy to discuss options.
Q: Can I include a personalized message?
A: Absolutely! You can add a custom message card for the recipient. Just let us know what you'd like it to say when you place your order.
Q: How long does it take to receive a custom gift box?
A: Once your order is confirmed, most boxes ship within 3–5 business days. We'll keep in touch with updates and tracking.
Q: Can I contact you with questions before ordering?
A: Of course! We're happy to help you design the perfect gift.
📧 Email: steepedinsoul@gmail.com